Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evelin Cruz

Los Angeles ,CA

Summary

Energetically spearheaded a team at Costumer Service, significantly boosting employee retention through innovative training programs. Excelled in strategic thinking and mentoring, enhancing team performance and customer satisfaction. Mastered change management, ensuring high morale and engagement. Skilled in problem resolution and motivation, I drive performance improvement and influence positive outcomes.

Overview

2
2
years of professional experience

Work History

Leadership Team Member

Costumer Service
07.2022 - Current
  • Mentored junior team members, fostering a culture of continuous learning and skill development.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Led change management efforts, successfully navigating organizational transitions while maintaining employee morale and engagement.
  • Increased employee retention by designing and implementing comprehensive training programs.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Motivated employees by recognizing individual achievements which contributed to overall company success.

Education

West Adams Preparatory High School
Los Angeles, CA
06.2020

Skills

  • Strategic Thinking
  • Coaching and Mentoring
  • Influencing Others
  • Performance Improvement
  • Corrective Action Planning
  • Problem Resolution
  • Motivation

Timeline

Leadership Team Member

Costumer Service
07.2022 - Current

West Adams Preparatory High School

Similar Profiles

CREATE PROFILE
Evelin Cruz