Charismatic professional with over 3 years of customer service experience across many industries. Known for excellent communication, adaptability, and a commitment to efficient, customer focused experiences.
Overview
1
1
year of professional experience
Work History
Server
Din Tai Fung
Seattle, WA
10.2024 - Current
Provided and recognized by impeccable customer service to an average of 60 guests in one of Seattle's top-performing and high-volume restaurants as a server
Delivered exceptional customer service in a high-volume restaurant by actively listening to guest needs, resolving issues promptly, and creating a welcoming atmosphere.
Completed extensive training and memorized the full menu, including allergens and dietary restrictions, to accurately assist guests and ensure a smooth dining experience
Student Brand Ambassador
The North Face
Seattle, WA
09.2024 - 10.2025
Selected as a Student Brand Ambassador at the University of Washington
Engaged campus communities through promotional events and brand awareness activities with over 1,000+ students participating
Collaborated with other ambassadors running and creating content for The North Face social media, exclusively ran the Instagram stories
WHS Specialist Process Assistant
Amazon
Pasco, WA
06.2024 - 09.2025
Served as a Workplace Health & Safety (WHS) Specialist at an Amazon warehouse, supporting daily safety operations, implementing risk mitigation strategies, and promoting a safe environment across the facility
My role acted as the primary liaison between WHS and human resources managing warehouse associate case documentation, and responding to HR inquiries, accommodations, and policy enforcement
Analyzed safety performance data to resolve issues proactively and develop reports to support internal teams, improve communication, and overall employee experience