Evelin Garibaldi
Detroit
Summary
Bilingual healthcare professional with experience at the Chass Center, strong in patient relations, HIPAA compliance, and administrative coordination. Skilled in managing complex inquiries, verifying health insurances, maintaining accurate records, and supporting efficient clinical workflows. Known for excellent communication, teamwork, and delivering a positive patient experience.
Overview
3
3
years of professional experience
Work History
Clinical Customer Service Representative
Chass Center
10.2024 - Current
- Responded to patient inquiries, providing accurate information regarding services and appointment scheduling.
- Assisted with insurance verification and claims processing to ensure timely reimbursement for services rendered.
- Maintained patient records in electronic health record (EPIC) system, ensuring data accuracy and compliance with regulations.
- Collaborated with clinical staff to address patient concerns, enhancing overall service delivery and satisfaction.
Accounting Assistant
Merino Flooring LLC
02.2023 - 10.2024
- Managed accounts payable and receivable processes to ensure timely financial transactions.
- Maintained accurate financial records for efficient reporting and reconciliation.
- Assisted in preparing monthly financial statements and budget reports for management review.
- Processed invoices and expense reports while verifying accuracy and compliance with company policies.
Education
High School Diploma -
Western International High School
1500 Scotten St, Detroit, MI 48209Certificate -
Ross Medical Education Center
4237 12 Mile Rd, Warren, MI 48092Skills
- Time management
- Customer relationship building
- Organizational proficiency
- HIPAA compliance
- Bilingual Spa
- Collaboration & teamwork
- Problem-solving
- Adaptability & continuous learning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clinical Customer Service Representative
Chass Center
10.2024 - Current
Accounting Assistant
Merino Flooring LLC
02.2023 - 10.2024
High School Diploma -
Western International High School
Certificate -
Ross Medical Education Center