Evelin Rosas
Kearny,NJ
Summary
Has always dealt with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly. Has experience in drive thru and running it fast to give costumers quick and a pleasant experience. Knows how to prepare coffee and warming up breakfast items. Has the ability to work/ learn fast and is organized with their work.
Overview
5
5
years of professional experience
Work History
Cashier/bartender/barista
LadyFinger Bakery and Bar
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Offered great costumer service
- Has knowledge on coffee and cocktail making
- Offered baked goods to costumers
- Knows how to open and close
- can operate store while being alone
Host
Ahh Pizz
04.2022 - 08.2022
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions.
- Answered phone calls to take orders, give information and document reservations.
- knew how to adjust to crowded/busy days
Crew Member
Wendy's
05.2020 - 06.2022
- Worked front counter, drive-thru, and other areas such as burger station.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- knew how to handel difficult costumers
- knows how to work rush hours.
Education
High School Diploma -
North Arlington High School
North Arlington, NJ06-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Order taking
- Merchandise restocking
- Refund handling
- Order packaging
- Daily reporting
- Drawer balancing
- Order verification
- Multitasking and organization
- Organizational growth
- Empathy and patience
- Complaint resolution
- Gift card handling
- Sales transactions
- Credit card processing
- Clear communication
Languages
Spanish
Native or Bilingual
Timeline
Cashier/bartender/barista
LadyFinger Bakery and Bar
10.2023 - Current
Host
Ahh Pizz
04.2022 - 08.2022
Crew Member
Wendy's
05.2020 - 06.2022
High School Diploma -
North Arlington High School
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