Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Hernandez

Kearny,NJ

Summary

Reliable and experienced in customer service. Quick to learn new procedures and able adapt to under pressure. Knowledge of customer service and communication. Very team oriented and getting alone with others.

Overview

2
2
years of professional experience

Work History

Associate

Crepe Escape
03.2024 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • facing products
  • cashier in charge of closing out the register
  • Trained and supported new team members, maintaining culture of collaboration.

Associate

ShopRite
12.2023 - 03.2024
  • Assisted customers by quickly locating merchandise
  • Assisted with signage, pricing and shelf labeling.
  • customer service provider
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Lime Life
07.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Science - Urban Planning

Montclair State University
Montclair, NJ
05-2028

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Flexible schedule
  • Customer engagement
  • Quick learning
  • Bilingual (English and Spanish)

Timeline

Associate

Crepe Escape
03.2024 - Current

Associate

ShopRite
12.2023 - 03.2024

Sales Associate

Lime Life
07.2023 - 12.2023

Bachelor of Science - Urban Planning

Montclair State University

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