Evelina Leija
San Antonio,TX
Summary
Dynamic office administrator with over 8 years of experience in healthcare administration. Proven ability to lead teams, streamline processes, and ensure billing accuracy. Committed to enhancing patient care through effective issue resolution and time management.
Overview
20
20
years of professional experience
Work History
Harkin's and Associates
Office Management
San Antonio, TX
06.2017 - Current
- Directed daily activities of office staff to ensure smooth workflow and productivity.
- Conducted thorough insurance verification to facilitate seamless patient care and claims processing.
- Assisted in processing medical claims for timely reimbursement. Supported patients with billing inquiries to enhance satisfaction. Collaborated with healthcare providers to ensure accurate coding and billing practices.
- Facilitated patient check-in and check-out processes. Assisted in scheduling follow-up appointments. Supported patients with inquiries regarding their appointments.
- Managed accounts receivable by overseeing payment collection activities and resolving discrepancies.
- Executed prior authorization submissions for medications to support patient care and compliance with insurance requirements.
- Executed accurate entry of CPT and ICD-10 codes to ensure proper billing and compliance.
-
Office Administrative Assistant
Alamo Women's Health
San Antonio, TX
04.2016 - 06.2017
- Managed appointment scheduling and patient communications to enhance operational efficiency.
- Processed medical records and maintained filing systems for accurate information retrieval.
- Coordinated billing inquiries and insurance verification to streamline financial processes.
- Facilitated submission of referrals
- Managed incoming phone calls to ensure efficient communication and customer service.
Office Assistant
Advanced Spine and Rehab
San Antonio, TX
04.2006 - 05.2016
- Managed patient scheduling and appointment reminders to optimize clinic workflow.
- Assisted in maintaining office inventory and supplies, ensuring availability for daily operations.
- Coordinated communication between patients and medical staff, enhancing service delivery.
- Implemented efficient filing systems to improve document retrieval processes.
Education
No Degree - Law
St Marys University
San Antonio 05.2006
High School Diploma -
William Howard Taft High School
San Antonio, TX06.2002
Skills
- Service excellence
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Bilingual
- Billing accuracy assurance
- Decision-making
- Proficient in EMR software
- Oral communication
- Issue resolution
- Administrative management support
Languages
Spanish
Native or Bilingual
Timeline
Harkin's and Associates
Office Management
06.2017 - Current
Office Administrative Assistant
Alamo Women's Health
04.2016 - 06.2017
Office Assistant
Advanced Spine and Rehab
04.2006 - 05.2016
No Degree - Law
St Marys University
High School Diploma -
William Howard Taft High School