Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Evelina Osip

Ft. Pierce

Summary

Head Bartender with expertise in mixology and customer service, recognized for high productivity and efficiency. Proven track record in inventory management and team collaboration, contributing to exceptional guest experiences. Strong communication skills enhance service delivery and foster positive interactions. Resourceful professional dedicated to maintaining high standards in hospitality.

Overview

9
9
years of professional experience

Work History

Payment Advisor

Florida Merchant ServiesOrl
Orlando
12.2023 - Current
  • Ensured compliance with financial policies and regulations.
  • Generated reports on overdue payments and sent out reminder letters as needed.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified and resolved billing issues efficiently and accurately.
  • Developed and maintained relationships with customers to ensure payment accuracy.
  • Assisted with month-end and year-end closing processes.

Head Bartender

Mulligans Bar & Grill
Vero Beach
02.2016 - Current
  • Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Effectively multitasked within fast-paced environment.
  • Trained new bartenders on proper techniques for mixing drinks and pouring beers.

Education

Associate of Science - Nursing Administration

American River College
Sacramento, CA
06-2013

Bachelor of Science - Health Care Administration

California State University, Sacramento
Sacramento, CA

Skills

  • Regulatory compliance
  • Financial analysis
  • Billing resolution
  • Customer relationship management
  • Report generation
  • Payment processing
  • Cash management
  • Customer service
  • Training and mentoring
  • Administration and management

Languages

Polish
Professional

References

References available upon request.

Timeline

Payment Advisor

Florida Merchant ServiesOrl
12.2023 - Current

Head Bartender

Mulligans Bar & Grill
02.2016 - Current

Associate of Science - Nursing Administration

American River College

Bachelor of Science - Health Care Administration

California State University, Sacramento

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