Evelinn Hernandez
Riverdale,GA
Summary
Proven leader and skilled communicator, adept in relationship building and cash handling, with a track record of mentoring teams to excellence at Dairy Queen Grill & Chill. Excelled in roles requiring attention to detail and fluent Spanish communication, significantly enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Team Leader
Dairy Queen Grill & Chill
Riverdale, GA
07.2021 - Current
- Established clear expectations for employees, providing guidance when needed.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Maintained positive working relationship with fellow staff and management.
- Scheduled team members for shifts based on business needs and customer demand.
Cashier
Kroger
Fayetteville, GA
11.2020 - 07.2021
- Checked personal identifications during alcohol and tobacco sales.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Scanned items and checked pricing on cash register for accuracy.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
High School Diploma -
Riverdale High School
Riverdale, GA05-2021
Skills
- Mentoring
- Experienced in Spanish Communication
- Client communication
- Attention to detail
- Relationship building
- Cash handling
Timeline
Team Leader
Dairy Queen Grill & Chill
07.2021 - Current
Cashier
Kroger
11.2020 - 07.2021
High School Diploma -
Riverdale High School
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