Evelyn Alvarez

As a Waitress, i..

• Assisted in training new waitstaff members, fostering a team-oriented work environment. Supported trainees learning process sharing own experiences insights mentoring new hires.
• Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
• Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Contributed to positive work culture by fostering open communication among team members and management staff alike.
• Provided outstanding guest assistance, resolving any issues promptly and courteously.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Used cash registers and credit card machines to cash out customers.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.
• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.