EVELYN BATISTA
Washington,DC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Program Manager
Flavors
07.2023 - Current
- Ensure smooth communication within the Food Beyond the Business Program, including participant onboarding, meeting setup, and addressing participant needs
- Collaborate with instructors to facilitate program objectives, scheduling calls, and conducting follow-ups
- Maintain and oversee the functionality of the online portal, ensuring seamless access for program participants
- Coordinate various aspects of the program, such as event planning, resource allocation, and program evaluation.
Owner/ Esthetician
Dama’s Beauty Lounge
07.2019 - 07.2023
- Manages day-to-day operations of the salon, including opening and closing procedures, staff behavior, and customer intake procedures
- Actively strategically promoting and bringing awareness to the community and potential clients to increase clientele
- Integral part of the in-house recruiting and performed entire cycle recruiting as the subject matter expert in selecting our beautician hires
- Prepared and maintained payroll services and financial transactions
- Managed inventory of salon products by maintaining records of stock quantities on hand and order replacement items.
PT. Access Representative
Stamford Hospital
10.2017 - 05.2018
- Oversaw the registration process to ensure patients were registered courteously, confidentially, efficiently, and accurately
- Interviewed patients or representatives for financial and demographic data and accurately input information into the Hospital’s ADT/EHR computer systems
- Perform a various of clerical duties directly related to patient registration, admissions, discharges, and transfers.
Immigration Youth Specialist
The Children’s Village Dobbs
01.2017 - 08.2017
- Conduct Immigration intake assessments and develop individualized case plans for each youth
- Facilitate, engage, and support youth in all activities, including school, daily routines, religious services, court preparation and attendance, family visits, health care visits, etc
- Coordinate with staff, teachers, and community members and supervise various youth development program
- Observe youth closely and maintain required reports on attendance, incidents, and behavior observations.
Administrative Assistant/ Paralegal
Seddiq Law Firm
10.2015 - 10.2016
- Supported the legal teams with meeting planning, scheduling, and document preparation
- Responsible for back up administrative support for other attorneys, as well as more detailed project management and independent projects on various levels
- Managed the legal department’s financial processes for setting up vendors, submitting invoices and tracking expenses
- Communicated and coordinated with clients, court personnel, co-counsel, and partner organizations
- Drafted and edited legal documents and letters in Spanish, as well as interviewed and interacted with clients who were Spanish speakers.
Education
Bachelor of Business Administration -
University of Maine At Presque Isle
Presque Isle, ME05.2024
Esthetics
The Aveda Institute
Washington, DC09.2012
Skills
- Microsoft Office, Bookkeeping Software’s
- Familiar and competent in financial reporting, accounting, and banking system
- Program Leadership
- Critical Thinking
- Business Acumen
- Verbal and Written Communication
- Bilingual
- Staff Management
- Articulate Communication
- Work Planning and Prioritization
- Budgeting and Cost Control
- Coaching and Mentoring
Languages
Spanish
Native or Bilingual
Timeline
Program Manager
Flavors
07.2023 - Current
Owner/ Esthetician
Dama’s Beauty Lounge
07.2019 - 07.2023
PT. Access Representative
Stamford Hospital
10.2017 - 05.2018
Immigration Youth Specialist
The Children’s Village Dobbs
01.2017 - 08.2017
Administrative Assistant/ Paralegal
Seddiq Law Firm
10.2015 - 10.2016
Bachelor of Business Administration -
University of Maine At Presque Isle
Esthetics
The Aveda Institute
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