Evelyn Brooks
Washington,DC
Summary
Dynamic Parking Enforcement Officer with a proven track record at Dpw Parking, excelling in customer service and problem-solving. Expert in managing traffic control and maintaining compliance with regulations, while fostering positive public interactions. Recognized for strong analytical skills and a commitment to teamwork, ensuring efficient operations and enhanced community awareness.
Overview
25
25
years of professional experience
Work History
Parking Enforcement Officer
Dpw Parking
05.2000 - Current
- Monitored parking areas for compliance with regulations and ordinances.
- Issued citations for parking violations following established procedures.
- Assisted in educating the public on parking rules and regulations.
- Maintained accurate records of issued citations and enforcement activities.
- Expert in Maintaining and distributing various parking equipment including hand held devices and cameras
- Sound knowledge of state codes and regulations
- Ability to interact tactfully with those encountered during shift
- Facilitate vehicle flow by managing traffic control in assigned area
- wrote and issue citations or warnings to owners of vehicles who are parked in violation
- Processed ticket pictures and logged accurate and detailed incident report
- Responded to inquiries from the public regarding parking policies and procedures.
DLMS Dispatch Lot Management
Dpw Parking
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations.
- Utilize multiple customer computer systems
- prioritize disseminate customer service request
- Operate automatic dialer system
- Analyze customer report
- Make decisions based of reports
Education
Business Management -
Essex County College
Essex County01-1985
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Good interpersonal skills
- Communication skills
- Communication skills am atmosphere or independently
- Great attitude and responsible
- High work ethic
- Managerial problem solver
- excellent analytical skills
Timeline
DLMS Dispatch Lot Management
Dpw Parking
03.2023 - Current
Parking Enforcement Officer
Dpw Parking
05.2000 - Current
Business Management -
Essex County College
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