Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kellee Diallo

Snellville,GA

Summary

With a proven track record at Empire Parking Services, I excel in enhancing public safety and traffic flow through expert patrol and ticketing. As an entrepreneur at Impress Logistics LLC and Impress Shoe Boutique Inc, I've honed strong business and client relationship skills. My approach combines safety awareness with a friendly attitude, driving significant improvements in operational efficiency and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Parking Enforcement Officer

Empire Parking Services
09.2023 - Current
  • Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
  • Wrote and issues citations or warnings to owners of vehicles.
  • Responded to calls in both routine and emergency situations.
  • Improved traffic flow through diligent monitoring and enforcement of parking restrictions.

Owner

Impress Logistics LLC
10.2021 - 11.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

•Scheduling and dispatching: Plan and dispatch trucks for local and long-haul shipments

.Monitoring: Track the location and status of shipments, and monitor inventory levels

Owner

Impress Shoe Boutique Inc
04.2017 - 11.2023

•Maintaining inventory and ordering merchandise

•Ensuring the website is up-to-date and managing the online presence

Possessing strong business skills: Having strong business skills, including financial management, marketing, and sales

Customer Service Representative

Humana
12.2007 - 01.2012
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.

Education

Computer Infornation System

Fort Valley State University
Fort Valley, GA

Winton Woods High School
Cincinnati, OH
1999

Skills

  • Patrol Expertise
  • Safety awareness proficiency
  • Friendly, Positive Attitude
  • Customer and Service-Oriented
  • Customer Relations
  • Customer Complaints Handling

Timeline

Parking Enforcement Officer

Empire Parking Services
09.2023 - Current

Owner

Impress Logistics LLC
10.2021 - 11.2023

Owner

Impress Shoe Boutique Inc
04.2017 - 11.2023

Customer Service Representative

Humana
12.2007 - 01.2012

Computer Infornation System

Fort Valley State University

Winton Woods High School
Kellee Diallo