Jimmy Gomez De Santiago
somerset
Summary
Criminal Justice graduate with a minor in Political Science and hands-on experience in regulatory enforcement, public interaction, and leadership. Strong background in documentation, conflict resolution, and policy compliance. Passionate about public service, community safety, and supporting individuals through ethical and professional practice.
Overview
8
8
years of professional experience
Work History
Parking Enforcement Officer
University Of Texas At San Antonio
San Antonio, TX
11.2022 - Current
- Enforced parking regulations to ensure compliance and enhance campus safety.
- Monitored parking lots using handheld citation devices for real-time enforcement.
- Investigated and resolved parking-related complaints from students and staff efficiently.
- Collaborated with campus security to address violations and improve overall traffic flow.
- Educated community members on parking policies through outreach initiatives and informational materials.
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issues citations or warnings to owners of vehicles.
Warehouse Order Selector
HEB Warehouse
San Antonio, TX
05.2020 - 11.2022
- Selected and assembled customer orders accurately for timely dispatch.
- Operated warehouse equipment, ensuring adherence to safety protocols and operational efficiency.
- Collaborated with team members to optimize order selection processes and reduce errors.
- Trained new staff on order selection procedures and best practices for inventory management.
- Led initiatives for process enhancements, resulting in streamlined operations and reduced turnaround times.
- Maintained organization of warehouse shelves, improving accessibility and retrieval times.
Key Holder
Fossil
San Antonio, TX
08.2018 - 05.2020
- Managed daily operations and staff scheduling to ensure optimal store performance.
- Trained and mentored new team members on product knowledge and customer service standards.
- Oversaw inventory management, including stock replenishment and loss prevention strategies.
- Implemented visual merchandising standards to enhance product presentation and drive sales.
- Provided exceptional customer service, resolving issues promptly to ensure customer satisfaction.
Education
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
San Antonio, TX05-2026
Associate of Arts - Criminal Justice
Northwest Vista College
San Antonio, TX05-2021
Skills
- Ticketing
- Patrol expertise
- Safety awareness proficiency
- Foot patrolling
- Time management
- Team collaboration
- Stocking and receiving
- Exceptional customer service
Timeline
Parking Enforcement Officer
University Of Texas At San Antonio
11.2022 - Current
Warehouse Order Selector
HEB Warehouse
05.2020 - 11.2022
Key Holder
Fossil
08.2018 - 05.2020
Bachelor of Arts - Criminal Justice
The University of Texas At San Antonio
Associate of Arts - Criminal Justice
Northwest Vista College