Evelyn Calix

Crew Trainer

Evelyn Calix

11.2021 - 07.2024

Set positive example for team members by providing high-quality, efficient service.
Taught new team members correct procedures for all areas of operations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Trained other employees in customer service, food safety, and performance requirements.
Mentored junior employees to improve performance, food safety, and customer service.
Greeted customers with smile and provided friendly service to professionally handle every need.
Maintained current knowledge of all team position requirements.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
Utilized variety of instructional design methodologies to create effective learning experiences.
Developed and implemented successful onboarding program.
Established and maintained quality control standards.
Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring Number%.

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