ANTHONY CASTILLO
Colton,CA
Summary
Dynamic leader and team player with a proven track record at Geodis Logistics, enhancing warehouse operations and productivity through effective problem resolution and inventory oversight. Skilled in forklift operation and customer service, consistently exceeding service goals with a focus on optimizing efficiency and teamwork. Achieved significant improvements in task management and inventory staging, demonstrating a commitment to excellence and achievement.
Overview
6
6
years of professional experience
Work History
Forklift Operator
Geodis Logistics
Rialto, California
11.2020 - Current
- Transported materials using forklifts across various work zones.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Operated lifting tools to safely move items and ensure proper placement in designated zones.
- Loaded pallets onto trailers for shipment.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Ensured safety procedures were followed when operating forklifts.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated with team members to streamline warehouse operations and increase productivity.
Customer Service Representative
Banegas Signs
Rialto, USA
10.2020 - 02.2022
- Built strong knowledge of product line to assist customers in selecting products meeting highly personal needs
- Conducted follow-up calls at customer locations
- Communicated with clients over various platforms such as phone, email, web portal and chat
- Reviewed layouts and marked changes to improve the final results and meet promotional targets
- Completed all assigned tasks prior to shift end
- Determined photography, video, and design elements used and provided creative support
- Contributed to creative processes from concept to execution of final production
- Entered, updated, and maintained daily activity and prospect information
- Handled cash, check, and card transactions with consistent attention to detail and maintained balanced drawer
- Answered incoming calls and directed messages to the correct party
Resale Associate
Krispy Kreme
Ontario, USA
10.2018 - 11.2020
- Maintained good working relationship with co-workers and management
- Kept work area organized and clutter-free
- Completed all assigned tasks prior to shift end
- Required minimal oversight to complete job tasks, meeting all deadlines and goals
- Followed established guidelines and procedures
- Stocked display cases and kept all bakery in merchandise in storeroom rotated to remain freshness and prevent spoilage
- Checked deliveries in, verified invoices, and stocked products following sanitation standards
- Quickly connected with each customer to offer assistance and promote products
- Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits
- Helped maintain clean, orderly work environment
- Exceeded requirements in providing products and services to customers at all times
- Assisted with receiving, product pricing, and stock replenishment
- Engaged customers and built connections using positive, upbeat attitude
Education
HIGH SCHOOL DIPLOMA - GENERAL
Rialto High School
Rialto, CASkills
- Teamwork
- Leadership
- Conflict resolution
- Handle Point-of-Sale Systems
- Customer service
- Inventory Oversight
- Prioritization
- Motivation
- Effective Problem Resolution
- Effective Task Management
- Inventory staging
- Stock allocation
- Palletizing
- Optimizing efficiency
Languages
Spanish
Professional
References
References available upon request.
Timeline
Forklift Operator
Geodis Logistics
11.2020 - Current
Customer Service Representative
Banegas Signs
10.2020 - 02.2022
Resale Associate
Krispy Kreme
10.2018 - 11.2020
HIGH SCHOOL DIPLOMA - GENERAL
Rialto High School