EVELYN CLAVIJO
WEST PALM BEACH,FL
Summary
Detail-oriented insurance professional skilled in client assistance, documentation management, and policy evaluation. Committed to delivering exceptional customer service and streamlining processes for efficient policy management. Detail-oriented Insurance Agent with strong claims management and risk assessment skills. Proven ability to assist clients in selecting tailored insurance policies, enhancing customer satisfaction and retention.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Insurance Agent
Freeway Insurance
6360 forest hill blvd, west palm beach
09.2024 - Current
- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Provided detailed explanations of policy terms and coverage options to clients.
- Processed new insurance applications and ensured accurate documentation submission.
- Utilized agency software to track client information and manage policy renewals efficiently.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
cheking agent
havana air charter
Miami, FL
04.2016 - 04.2024
- Managed customer inquiries and provided detailed flight information.
- Assessed customer needs quickly during interactions.
- Facilitated booking processes using airline reservation systems.
- Coordinated charter flight schedules for timely departures and arrivals.
Skills
- Insurance knowledge
- Claims management
- Policy analysis
- Risk assessment
- Agency software management
- Customer relationship management
Languages
Spanish
Native/ Bilingual
Certification
- 0220 - General Lines - Property & Casualty Insurance Agent
- 0215 - Life, Health & Variable Contracts Insurance Agent
- 0620 - Insurance Adjuster - All Lines
Timeline
Insurance Agent
Freeway Insurance
09.2024 - Current
cheking agent
havana air charter
04.2016 - 04.2024