Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelyn Cruz

Granville,IL

Summary

Adept Certified Cosmetologist with a proven track record at Sports Clips, enhancing client satisfaction through expert hair styling and exceptional customer service. Mastered sanitation practices and friendly communication, significantly contributing to a hygienic, welcoming environment. Continuously updated skills through workshops, ensuring cutting-edge services. Excelled in collaborative teamwork, driving a seamless and enjoyable experience for all clients.

Overview

1
1
year of professional experience

Work History

Certified Cosmetologist

Sports Clips
08.2023 - 07.2024
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Answered phone calls and emails to schedule client appointments.
  • Developed new techniques to improve appearance of customer and provide different looks.

Education

Cosmetology

Educators of Beauty
Peru, IL
02.2019

Skills

Social skills

Languages

Spanish
Native or Bilingual

Timeline

Certified Cosmetologist

Sports Clips
08.2023 - 07.2024

Cosmetology

Educators of Beauty

Similar Profiles

CREATE PROFILE
Evelyn Cruz