Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
Generic

Jonique Bailey

Licensed Cosmetologist
Columbus,OH

Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction. 10+ years of experience in Hair care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort. Multitasks and manages time well to consistently meet performance targets. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
4
4
Certifications

Work History

Cosmetologist

Haus Davinci
9 2023 - 4 2024
  • Hairstyling and color services, greeting and providing great customer service

Macy's Sales Associate

Macy's
10.2022 - 09.2023
  • Beauty advisor, counter employee.

Customer Service Representative

DAWSON
07.2021 - 09.2022
  • Fulfilling customer needs
  • Providing great service

Home Health Aide

FRANKLOVE HOME HEALTH SERVICES
01.2020 - 06.2021
  • Administer medications and assist with pain management, document vital signs
  • Answered incoming calls, scheduled appointments and filed medical records.

Lab Technician

IDEXX Laboratories
02.2018 - 12.2019
  • Specimen processor.

Education

HS Diploma - General Courses

Independence High School
Columbus, OH
08.2013 - 05.2017

Skills

Money Handling

Verbal Communications

Time Management

Organized

Confident

Patience

Positive Language

Customer Service Experience

Child Care

Hairstylist

Fashion

Hairdresser

Makeup Application

Front Desk

Upselling

Body Waxing

Nail Care

Retail Sales

Cleaning Experience

Sales

Microsoft Excel

Social Work

Warehouse Experience

Basic Math

English

Dermabrasion

Delivery Driver Experience

Data Entry

Merchandising

Microsoft Word

Guest Services

Eyelash Extensions

Custodial Experience

Cleaning

Floor Care

Janitorial Experience

Housekeeping

Social Listening

Communication Skills

Esthetic Laser Treatment

Computer Skills

Laundry

Microsoft Powerpoint

Management

Commercial Cleaning

Banking

Customer Service

Property Management

Microsoft Office

Heavy Lifting

Hair Styling

Friendly Communication

Product Knowledge

Relationship Building

Cosmetology

Product and Service Explanations

Trend Awareness

Client Consultations

Sanitation maintenance

Styling Tools

Esthetics

Active Listening

Men and women haircuts

Sales and Upselling

Sanitation Practices

Clear Communication

Scheduling appointments

Social skills

Client consultation

Physical Strength

Relationship building and management

Social Media Promotion

Continuing education

Wig Styling

Hair conditioning and styling

Shampooing and Conditioning

Hair Cutting and Trimming

Multitasking

Multitasking Abilities

Problem-solving abilities

Attention to Detail

Organizational Skills

Effective Communication

Adaptability and Flexibility

Time management abilities

Team Collaboration

Excellent Communication

Social Media Marketing

Certification

Driver's License

Assessments

  • Customer service, Proficient, 12/01/23, Identifying and resolving common customer issues
  • Cleaner fit, Completed, 09/01/22, Measures the traits that are important for successful cleaners
  • Front desk agent (hotel), Proficient, 04/01/23, Selecting hotel rooms based on requests and identifying errors in hotel data
  • Customer focus & orientation, Completed, 12/01/23, Responding to customer situations with sensitivity
  • Work style: Reliability, Proficient, 09/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Customer focus & orientation, Completed, 04/01/23, Responding to customer situations with sensitivity
  • Sales skills, Completed, 04/01/23, Influencing and negotiating with customers

Personal Information

Relocation: Anywhere

Timeline

Macy's Sales Associate

Macy's
10.2022 - 09.2023

Customer Service Representative

DAWSON
07.2021 - 09.2022

Home Health Aide

FRANKLOVE HOME HEALTH SERVICES
01.2020 - 06.2021

Lab Technician

IDEXX Laboratories
02.2018 - 12.2019

HS Diploma - General Courses

Independence High School
08.2013 - 05.2017

Cosmetologist

Haus Davinci
9 2023 - 4 2024
Jonique BaileyLicensed Cosmetologist