Summary
Overview
Work History
Education
Skills
Timeline
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Cynthia Williams

Spearsville,LA

Summary

Proven cosmetologist with a track record of enhancing client satisfaction and retention at Home Depot through exceptional customer service and relationship building. Mastered time management and multitasking, significantly improving service efficiency. Skilled in client service and sanitation, ensuring a safe and welcoming environment for all.

Overview

33
33
years of professional experience

Work History

Cosmetologist

Myself
12.1991 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.

Sale Associate

Home Depot
02.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Package Handler

FedEx
11.2021 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.

Education

Associates - Cosmetology

Peirmont Beauty School
El Dorado, AR
06.1982

Diploma - General Studies

Spearsville High School
Spearsville, LA
05.1982

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Relationship Building
  • Money Handling
  • Stocking and Receiving
  • Client Service

Timeline

Sale Associate

Home Depot
02.2024 - Current

Package Handler

FedEx
11.2021 - Current

Cosmetologist

Myself
12.1991 - Current

Associates - Cosmetology

Peirmont Beauty School

Diploma - General Studies

Spearsville High School

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Cynthia Williams