Toni Karla Escarcega
Amarillo
Summary
Flexible hard worker ready to learn and contribute to team success.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
10
10
years of professional experience
Work History
Cosmetologist
Self Employed Services
Amarillo
01.2025 - Current
- Advised clients on how to maintain their new hairstyles at home.
- Maintained accurate records of customer services provided.
- Engaged with customers by providing friendly conversation during services.
- Performed haircuts, coloring, highlighting and styling techniques.
- Ensured proper sanitation practices were followed at all times.
- Assisted customers in selecting appropriate retail products for their needs.
- Provided consultations to clients on beauty treatments, products and services.
- Trained new staff members on salon policies and procedures.
Secretary
Escarcega trucking
Cactus
01.2015 - Current
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
- Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
- Handled confidential documents with discretion.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Organized and maintained filing systems for important documents.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Assisted with accounts receivable and accounts payable functions.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Responded to customer issues to provide immediate resolution and improve retention.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
Cosmology
Wade Gordon
Amarillo, Texas05-2015
High School Diploma -
Palo Duro
Amarillo, Texas05-2011
Skills
- Haircutting techniques
- Coloring techniques
- Sanitation practices
- Customer consultations
- Customer service
- Customer service expertise
- Customer service excellence
Languages
English
Elementary
Spanish
Native/ Bilingual
Timeline
Cosmetologist
Self Employed Services
01.2025 - Current
Secretary
Escarcega trucking
01.2015 - Current
Cosmology
Wade Gordon
High School Diploma -
Palo Duro