Summary
Overview
Work History
Education
Skills
Timeline
Generic

Evelyn Dunlap

Cedar Rapids,IA

Summary

Hardworking and passionate job seeker with strong Communication skills eager to secure entry-level Customer service/ Data entry position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Delivery Driver

FedEx
06.2022 - Current
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.

Truck Scanner

Flannery Trucking
10.2020 - 02.2021
  • Enhanced scanning efficiency by implementing optimized workflow, reducing processing time.
  • Maintained high accuracy levels with thorough quality checks on scanned documents.
  • Collaborated with team members to establish best practices for scanning / data input process, increasing overall productivity.

Life Core Rehab and Counseling

Shedell P.
06.2019 - 03.2020

Assisting clients in rehab ,counseling,transportation, & communication services as needed

  • Increased therapy efficiency by managing inventory levels of supplies and ensuring timely reordering when needed.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Prepared for sessions by setting up patient treatment areas and equipment.

Hotel Assistant

Hilton/ Palmer House
08.2016 - 10.2017
  • Contributed to revenue growth by upselling hotel amenities, services, and room upgrades.
  • Enhanced hotel efficiency by assisting in daily operations, including front desk management and housekeeping coordination.
  • Improved guest satisfaction by providing exceptional customer service and promptly addressing their concerns.

Education

High School Diploma -

Hillcrest Highschool
Hazel Crest, IL
05.1983

Medical Studies Completed - Medical Assisting

Bryman National Education Center
Chicago, IL
05.1985

Completion of Studies - Healthcare

South Suburban College of Cook County
South Holland, IL
03.2006

Skills

    • Order Verification
    • Cargo Handling
      • Customer Service Quality Assurance
      • Dispatch Communication

Timeline

Delivery Driver

FedEx
06.2022 - Current

Truck Scanner

Flannery Trucking
10.2020 - 02.2021

Life Core Rehab and Counseling

Shedell P.
06.2019 - 03.2020

Hotel Assistant

Hilton/ Palmer House
08.2016 - 10.2017

High School Diploma -

Hillcrest Highschool

Medical Studies Completed - Medical Assisting

Bryman National Education Center

Completion of Studies - Healthcare

South Suburban College of Cook County
Evelyn Dunlap