Evelyn Dunston

Stacking boxes and totes in the trailers when they come down the convery bel onto the truck.

TDR opening up dock doors when empty trailers are pulled to the dock, sealing and closing loads when closing the dock door

• Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
• Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
• Tracked substitutions and informed customers of changes.
• Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Met customer needs through polite, friendly and attentive service.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
• Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked with other associates to support cashiers and management needs.
• Cleaned and sanitized cashier workstation and scanning area.
• Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.

• Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
• Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
• Improved team morale through regular feedback sessions, fostering an environment of open communication and support.
• Mentored junior cashiers, providing guidance on best practices and company policies.