Caring and compassionate individual experienced in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with developmental, emotional, or intellectual disabilities.
Overview
6
6
years of professional experience
Work History
Scenic Coordinator
Vision Scenery
06.2022 - Current
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Gathered and organized materials to support operations.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Completed bi-weekly schedules for 25 employees.
Member Service Representative
California Credit Union
06.2019 - 06.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Processed account transactions accurately, ensuring proper documentation and timely processing.
Sales Associate
Burlington
08.2018 - 06.2019
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.