Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Evelyn Espinoza

Evelyn Espinoza

Minneapolis,MN

Summary

Remarkable Telemarketer provides superior customer service to callers. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once.

Overview

4
4
years of professional experience

Work History

Warehouse Worker

Amazon
04.2024 - 10.2024
  • Received and processed warehouse orders using handheld scanner.
  • Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
  • Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Restaurant Hostess

Benihana Restaurant
11.2022 - 02.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Sales Associate

Menards
06.2020 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor of Accounting - Accounting And Finance

Century College
White Bear Lake, MN
03-2028

High School Diploma -

Columbia Heights High School
Minneapolis, MN
06-2022

Skills

  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Strong multitasking
  • Active learning
  • adaptable
  • Customer relationship building
  • Attention to detail

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

Amazon
04.2024 - 10.2024

Restaurant Hostess

Benihana Restaurant
11.2022 - 02.2024

Sales Associate

Menards
06.2020 - 08.2022

Bachelor of Accounting - Accounting And Finance

Century College

High School Diploma -

Columbia Heights High School

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Evelyn Espinoza