A bilingual undergraduate student aspiring to one day become an International Operations Manager who is capable of quickly adapting to high-pressure environments, excels in strategic crisis performance, and is versatile in cross-cultural communication, in addition to conducting customer information management.
Overview
3
3
years of professional experience
Work History
UBER EATS DRIVER
UBER EATS
10.2025 - Current
Micromanaging numerous demands, such as navigating routes, managing meticulous reassessed decision making from customers, and securing high elevated customer satisfaction which increased brand reputation.
Elevated client engagement and experience.
SUBSTITUTE TEACHER / SECRETARY
ESS EDUCATION
03.2025 - 10.2025
Oversaw and assisted in all levels of students, provided feedback to improve a more engaging and effective environment, in addition to defusing negative escalating behaviors.
Collaborated in contributing support by gathering intel from students through 1:1 interactions to progress their understanding in a core subject.
Shadowing in documentation, administrative assistance, handling communications, and ensuring proper management between individuals.
OFFICE ASSISTANT
PERFECT FINISH WOOD FLOORS
05.2024 - 03.2025
Implemented cost-effective solutions, resulting in an increase in expected sales, as well as improving customer service. Have experience with filing, printers, handling inquiries, in addition to managing administrative tasks.
Coaching onboarding training, cross-department collaboration, and effectively multitasking projects within an efficient time management system.
Administer proprietary information, data privacy, and restricted confidentiality within cliental.
STUDENT WORKER
BEXAR COUNTY ELECTION DEPARTMENT
06.2023 - 05.2024
Administering ballet registration mail-stream, including: digitization, cross-documentation comparison, records management, records disposition, and ensuring citizens and non-citizens fairly align their way of life in accordance with their description stated on their voter’s ballot.
An active member in the elections department by contributing to providing voters with an efficient registration service. Ensured a dynamic pace when arranging ballots, proficient in handling highly classified voter information, and increased mobilization through incoming and outgoing pamphlets, as well as printing copywriting brochures.
Education
No Degree - International Business Management
Texas A&M University
San Antonio, TX
2026
Associate Degree -
San Antonio College
San Antonio, TX
05-2024
High School Diploma -
East Central High School
San Antonio, TX
05-2020
Skills
Microsoft Office Suite, Google Workspace, typing 25-WPM speed, research management, and quick adaptability
Certifications: catch the next ascender program – motivational conference at the university of Texas at Austin
Awards/Activities: Volunteering St PJ’s orphanage, SASH, Bexar County Election Department