Evelyn Gutierrez
Pasadena
Summary
Customer-focused professional with extensive experience in cashiering, retail operations, and volunteer services. Demonstrated ability to build strong customer relationships while maintaining accuracy in high-pressure environments. Strong time management, communication, and conflict resolution skills enhance teamwork and project success. Currently pursuing a Bachelor's in Social Work with a minor in Criminology, seeking full-time opportunities to leverage interpersonal strengths and commitment to helping others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer, Student Government Association (SGA)
Houston Community College
Eastside Campus
02.2023 - 08.2025
- Coordinated planning and execution of seminars, workshops, and conferences.
- Collaborated with peers on group projects to enhance learning experience.
- Conducted research using library resources to support academic assignments.
- Assisted professors in organizing course materials and managing classroom activities.
- Engaged with fellow students to promote campus resources and enhance student life.
- Participated in weekly Eagle Market events, supporting campus-wide initiatives.
Cashier
Fiesta Mart
Houston
08.2021 - 02.2022
- Processed customer transactions using POS systems including cash, credit/debit cards, WIC, and EBT.
- Delivered excellent service, assisting customers with product inquiries and locating merchandise.
- Maintained clean and organized checkout areas; restocked aisles and rotated inventory.
- Resolved customer concerns with professionalism, issuing returns and handling complaints.
- Counted drawers at shift start/end and followed strict cash-handling procedures.
Cashier
Jack in the Box
Houston
12.2018 - 02.2019
- Operated cash register and handled payments accurately.
- Greeted customers and ensured fast, friendly service in a high-volume environment.
- Assisted with product inquiries and maintained a clean service area.
Education
Associate of Arts - Liberal Arts & Humanities
Houston Community College
Houston, TX12-2025
High School Diploma -
César E. Chávez High School
Houston, TX08.2021
Skills
- Customer Service
- Communication
- Cash Handling
- POS Systems
- Conflict Resolution
- De-escalation
- Time Management
- Multitasking
- Product Knowledge
- Merchandising
- Team Collaboration
- Bilingual (English/Spanish)
- Team collaboration
- Event coordination
- Customer service
- Public speaking
- Time management
- Positive attitude
- Environmental conservation
- Community engagement
- Recordkeeping and confidentiality
- Conflict resolution
- Public relations
- Teamwork and collaboration
- Clear communication
- Answering phones
- Multitasking and organization
- Verbal and written communication
- Administrative support
- Relationship building
- Volunteer orientation
- Volunteer recruitment
Volunteer Experience
Volunteer, Student Government Association (SGA), Houston Community College – Eastside Campus, Ongoing, Participated in weekly Eagle Market events and supported campus-wide initiatives., Assisted with event planning and coordination for seminars, workshops, and conferences., Promoted campus resources and engaged with fellow students to improve student life.
Hobbies and Interests
- Social advocacy
- Youth empowerment
- Community engagement
Strengths
- Strong time management
- Adaptability
- Fast learner
- Team-oriented
Availability
Seeking full-time employment
Accomplishments
- Sports Rec
Certification
- Mental Health First Aid
References
References available upon request.
Timeline
Volunteer, Student Government Association (SGA)
Houston Community College
02.2023 - 08.2025
Cashier
Fiesta Mart
08.2021 - 02.2022
Cashier
Jack in the Box
12.2018 - 02.2019
Associate of Arts - Liberal Arts & Humanities
Houston Community College
High School Diploma -
César E. Chávez High School
Similar Profiles
Melissa Rodriguez De AndaMelissa Rodriguez De Anda
Buyer at Houston Community CollegeBuyer at Houston Community College
Jasmine ZunigaJasmine Zuniga
Work Study Student, Receptionist at Houston Community CollegeWork Study Student, Receptionist at Houston Community College
Mojgan MehrabadiMojgan Mehrabadi
Testing Center at Houston Community CollegeTesting Center at Houston Community College
Lakshmi Saritha SureshLakshmi Saritha Suresh
Mathematics Professor at Houston Community CollegeMathematics Professor at Houston Community College
Morgan BarrettMorgan Barrett
Stylist at Sport ClipsStylist at Sport Clips