Ibrahim Khankhail
Groves,TX
Summary
Detail-oriented Business Student pursuing a Bachelor’s degree in Management Information Systems, complemented by an Associate of Arts and technical expertise in HVAC and electrical systems. Experienced in customer service and student leadership, demonstrating strong communication and problem-solving abilities. Quick learner with a collaborative approach, committed to applying technical and business knowledge to address real-world challenges.
Overview
4
4
Languages
1
1
Certification
1
1
year of professional experience
Work History
Student Government Association (SGA) Secretary
Lamar State College Port Arthur
Port Arthur, Texas
01.2025 - 07.2025
- Executed the role of Secretary for the Student Government Association (SGA), supporting student leadership initiatives and campus activities.
- Coordinated planning and execution of campus events and student programs to enhance student engagement.
- Maintained meeting records and organized information to facilitate effective communication between student leaders and college staff.
- Collaborated with student representatives and administrators to address student concerns and support campus initiatives.
- Demonstrated strong organization, communication, teamwork, leadership, and time-management skills.
- Managed inventory of office supplies by ordering from various vendors to ensure availability for student government operations.
- Welcomed visitors at the student government office and directed them to the appropriate personnel. and directed to appropriate location or person.
Student Ambassador
Lamar State College Port Arthur
Port Arthur, Texas
12.2024 - 07.2025
- Represented Lamar State College Port Arthur at campus events, student activities, and community outreach programs.
- Welcomed prospective students and visitors, shared information about academic programs and campus resources, and addressed inquiries to facilitate informed decision-making.
- Assisted with campus tours, orientations, and recruitment events to help prospective students become familiar with the college.
- Communicated professionally with students, faculty, staff, and community members while representing the college.
- Demonstrated effective communication and teamwork skills while collaborating with peers and staff during college events.
- Developed and led workshops on student life, academic programs, and extracurricular activities to enhance student engagement and support.
Customer Service Representative
Spectrum
Beaumont, Texas
01.2025 - 04.2025
- Assisted customers with account inquiries, billing concerns, service issues, and technical support, providing clear communication and effective solutions while upholding service standards.
- Informed customers about service upgrades and account changes, ensuring a smooth transition and enhancing customer satisfaction.
- Achieved daily credit card application targets through strategic engagement techniques that fostered customer interest.
Education
Associate of Arts -
Lamar Institute of Technology
Beaumont, TX05-2025
Some College (No Degree) -
Lamar State College
Port Arthur, TXBBA -
Lamar University
Beaumont, TX08-2026
Skills
- Campus event planning
- Student program development
- Student outreach strategies
- Project management
- Organizational skills
- Office supply management
- Microsoft Excel
- Microsoft Outlook
- Customer service and support
- In-store support
- Time management
- Team collaboration
- Leadership
- Communication skills
- Document organization
- Student engagement
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Full Professional
Pashto
Native/ Bilingual
Certification
- HVAC Electrical Certification
Accomplishments
- District Winner – HVAC Competition/Program
- Student Government Association Secretary Recognition
- Emerging Leaders Program Recognition
Affiliations
- Student Government Association (SGA)
- Student Ambassador
- Emerging Leaders Program
- Campus Event Planning and Student Engagement Activities
Timeline
Student Government Association (SGA) Secretary
Lamar State College Port Arthur
01.2025 - 07.2025
Customer Service Representative
Spectrum
01.2025 - 04.2025
Student Ambassador
Lamar State College Port Arthur
12.2024 - 07.2025
Associate of Arts -
Lamar Institute of Technology
Some College (No Degree) -
Lamar State College
BBA -
Lamar University