Responsible position with a company where I can contribute to the overall success of the organization
Overview
20
20
years of professional experience
Work History
DSP Delivery Driver
Poiema Logistics (Amazon)
Shreveport
01.2025 - Current
Safely drive and operate your delivery vehicle at all times.
Use hand held device for routing information, customer delivery information.
Navigate a variety of routes throughout delivery area.
Must be comfortable driving and working in varying weather conditions. Load and unload packages to be delivered
Be CUSTOMER OBSESSED!! We strive to deliver packages and smiles to our customers.
Perform the following tasks, with or without reasonable accommodation:
Lift packages up to 50 lbs.
Able to get in and out of van and walk up and down stairs through your shift
Seasonal Support Driver
UPS
Shreveport
11.2024 - 01.2025
Operated various vehicles for local and long-distance transportation.
Maintained vehicle cleanliness and performed routine inspections before trips.
Loaded and unloaded cargo securely to ensure safe transport.
Followed designated routes while adhering to traffic regulations and safety standards.
Communicated with dispatch for updates on schedules and route changes.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Documented daily mileage, gas, and other data.
Adhered to company policies and procedures related to safety and security standards.
Delivered packages to customers in a timely and efficient manner.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Secured merchandise, avoiding damage during transportation.
Rural/City Mail Carrier
US Post Office
Bossier City
08.2024 - 01.2025
Sorted and organized mail for efficient delivery throughout assigned routes.
Delivered mail and packages to residential and commercial addresses daily.
Maintained accurate records of deliveries and collected signatures as needed.
Operated postal vehicles safely while adhering to traffic regulations and guidelines.
Collaborated with team members to ensure timely mail distribution during peak seasons.
Monitored weather conditions to adjust delivery plans for safety and efficiency.
Followed established procedures for handling undeliverable mail and returned items.
Ensured proper handling of valuable documents or fragile items.
Assisted in loading and unloading trucks with parcels and other mail items.
Provided customer service regarding postal regulations and services.
Inspected postal vehicles for maintenance needs.
Delivered packages, letters, and other items to residential and commercial customers.
Notified supervisor of any hazardous road conditions or safety concerns on the route.
Recorded time spent at each stop during daily delivery routes.
Sales Associate
Dilliards
Bossier City
11.2023 - 08.2024
As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling products, and ensuring a positive shopping experience for our customers.
Greet customers and assist them in finding the products they like.
General Distribution Center Associate (2nd Shift)
Morris & Dickson
Shreveport
03.2023 - 11.2023
As a Distribution Center Associate Second Shift, you will be responsible for performing an array of duties such as order fulfillment, quality control, shipping, restocking, and ensuring accuracy and timeliness of all job functions.
Responsible for monitoring stock levels and performing inventory count duties.
Managing, organizing, and retrieving stock.
Order fulfillment.
Stocks items in a designated area, and rotates stock first in, first out.
Performs merchandise inspection.
Maintains clean inventory work area.
Distributes merchandise to the appropriate outlets.
Operates forklift and drives other motorized equipment as needed.
Performs all other related and compatible duties as assigned.
Maintains strict confidentiality in all company matters.
Full Time Merchandiser
Frito Lay
Shreveport
06.2021 - 03.2023
Full-Time Merchandisers are responsible for merchandising Frito-Lay's complete line of quality products in local stores.
As a Merchandiser, you will drive your personal vehicle to a variety of store locations, retrieving Frito-Lay products from the backs of stores, and ensuring that our products are both fresh and attractive to our customers.
The Merchandiser work schedule is based on customer requirements. This includes weekend and holiday work in all weather conditions.
Multi Team Service Member/Stocker
Whole Foods Market
Shreveport
02.2020 - 06.2021
Follows department procedures for preparing, storing, rotating, and stocking of product.
Prepares, packages, weighs, and prices products for sale.
Monitors product quality and freshness and ensures proper product rotation.
Ensures cases and shelves are clean and well-stocked.
Completes spoilage, sampling, temperature, and sweep logs as required.
Assists with periodic inventory checks.
Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
Immediately reports safety hazards and violations.
Performs other duties as assigned by store, regional, or national leadership.
Customer Service/Ramp Agent
EnvoyAir (American Airlines)
Shreveport
09.2019 - 02.2020
Load and unload baggage, cargo, freight, and company materials on and off aircraft.
Transport items between terminals, aircraft and the bag room using belt-loaders, tugs, carts and other vehicles/equipment.
Marshal aircraft which requires working closely with teammates to ensure there is a safe path for the aircraft, jetbridge, vehicles, and equipment.
Clean and service cabin interiors, including seatback pockets, seat cushions, tray tables, overhead bins, cockpit, galley, and the lavatory which also include following procedures to properly drain the lavatory.
De-ice aircraft which requires using equipment to apply chemicals/compounds, if applicable.
Answer inquiries regarding general travel information.
Promote and sell air travel with American Airlines, American Eagle, and/or other contracted carriers.
Perform duties in the departure lounges or at boarding gates.
Escort passengers from the terminal to and from aircraft ensuring a safe path at all times.
Complete all necessary arrangements for accommodating passengers with reservations and stand-by passengers, including cabin upgrades.
Determine flight close-out times and prepare, complete and check various flight forms for accuracy.
Sales Store Check
DECA Barksdale Airforce Commissary
Barksdale AFB
05.2018 - 04.2019
Operate an Electronic Point of Sale (EPOS) cash register coupled to a scanning system and scale and/or a stand-alone register system to record unit prices, proper accounts (subsistence, meat, produce and sensitive items), purchase totals, surcharge and change.
You will scan items or enter proper Look-Up Code for random weight or scaled items such as produce.
You will receive and verify change fund and checks register.
You will be responsible for answering questions and complaints of customers or refer to a supervisor.
You will provide assistance in arriving at solutions according to established policy.
You may perform other related duties such as pricing, stocking merchandise, cleaning work area, and may be required to participate in inventories.
At the end of shift, you will turn in cash and other media and clean the check stand and surrounding area.
In the event of excessive overage/shortage in till, you may be required to count till at start and end of shift.
Kitchen Police
Gulf Coast Enterprises/Frazier (BCI)
Fort Johnson
03.2015 - 04.2018
Clean dining room tables, spills and refill napkins, condiments after customer use.
Wash, sort, separate and put away dishes and utensils after meals.
Sweep/mop floors, empty trash, clean bathrooms, walls and doors.
Maintain cleanliness of equipment and comply with safe handling of chemical requirements.
Serves as dining room attendant; ensures proper cleaning and maintenance of the kitchen and dining area.
Shift Manager
Church's Chicken
Leesville
08.2013 - 03.2015
Managed 5 employees; assigned tasks to the kitchen crew and the customer service workers.
Provided breaks, assigned positions, and monitored time keeping activities.
Opened and closed registers, counted drawers and created cash accountability reports.
Made bank deposits, inventoried equipment and food supplies, prepared payroll documents and performed transfers as needed.
Sales Associate
The Shoe Department
Leesville
08.2008 - 08.2009
Assisted customers in sizing, trying-on and subsequently selling shoes.
Stocked shoe shelves and display racks; received and accounted for incoming shipments and operated the cash registers as well as answered telephone inquiries.
Cashier/Shift Manager
Taco Bell
Leesville
06.2006 - 08.2008
Prepared food, stocked freezers, counters and storage bins and opened and closed the store.
Completed paperwork at the beginning and end of each shift.
Deposited money in the bank and counted down the cash register and safe drawers.
Answered phone calls and took take out orders.
Cashier/Operations Technician
AAFES
Fort Johnson
08.2005 - 06.2006
Worked as a cashier later transferred to Operations performing operations functions in the store.
Completed mark-downs and labeled sales products; substituted in other departments when personnel were absent or when the section was extremely busy.
Worked in the shoe department, outdoor Lawn and Garden and the electronics departments.
Answered phone calls and responded to customer inquiries.
3rd Key Associate/Manager
Claire Associates
Leesville
03.2005 - 08.2005
Opened and closed the store; completed paperwork necessary for the operation of the store and received incoming shipments.
Made bank runs for deposits and prepared wall planograms.
Answered incoming phone calls and responded to sales questions.