Evelyn Hernandez Muñoz
Novato,CA
Summary
Hello, My name is Evelyn. I am looking to join a space where I can serve and help others. I have experience in de-escalation, food service, customer service, and safety. I am passionate about living a life that honors others with compassion, patience, and empathy; furthermore, I inherently look forward to gain wisdom and understanding through new experiences and varying relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Professional
Allied Universal
Napa, CA
04.2023 - 11.2023
- Report writing
- Situational De-escalation
- Baggage screening
- Patrolling
- Receptionist and visitor badging
- Building inspections
- Surveillance camera monitoring
Front of House Staff
Chick-fil-A
Novato, CA
07.2022 - 04.2023
- Focus on customer gratification
- Ensuring order accuracy from order taking to bagging
- Maintaining a clean and de cluttered work and dining environment
- Quick and calm problem solving
Crew Member/Cashier/Prep
Chipotle Mexican Grill
Novato, CA
10.2021 - 06.2022
- Helped train new employees
- Trained for kitchen manager
- Cashier
- Worked the line, serving customers
- Food prep
- Dishwashing
- Worked grill
- Food safety standard knowledge
- Worked well in a fast-paced, high pressure environment
- Oversaw quality and critical control points through shift
- Recorded inventory
- Knowledge of FIFO method
- Drawer count knowledge
Education
GED -
Tamalpais Union Adult School
06.2021
Some College (No Degree) - Emergency Medical Services
Contra Costa College
San Pablo, CASome College (No Degree) - Registered Behavior Technician
Autism Partnership Foundation
Skills
- Conflict resolution
- De-escalation
- Friendliness
- Active listening
- Resourcefulness
- Clear communication
- BLS certified
- Record-keeping
- Organization
- Cash Handling
- Meal preparation
- Food Safety
Certification
- BLS Certification (06/01/23-06/01/25)
- Guard Card [Class G Security] (12/01/22-12/01/24)
- California Food Handler (11/01/22-11/01/25)
- IS 700 B (12/01/23-Present)
- Introduction to the national incident management system (12/01/23-Present)
- California Weapons of Mass Destruction Class Certification of Training, (05/01/22-Present)
- California Power to Arrest Class Certification of Training (05/01/22-Present)
Assessments
*Assessments taken on Indeed
- Security guard skills: Proficient (01/01/24)
- Customer service: Proficient (06/01/22)
- Administrative assistant/receptionist: Proficient (06/01/22)
- Work style: Reliability: Proficient (04/01/22)
- Home health aide skills: Proficient (08/01/21)
- Filing & organization: Proficient (07/01/21)
- Customer focus & orientation: Proficient (07/01/21)
Affiliations
- I enjoy powerlifting, attending Sunday service at church, spending quality time with my loved ones, and learning new skills.
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Security Professional
Allied Universal
04.2023 - 11.2023
Front of House Staff
Chick-fil-A
07.2022 - 04.2023
Crew Member/Cashier/Prep
Chipotle Mexican Grill
10.2021 - 06.2022
GED -
Tamalpais Union Adult School
Some College (No Degree) - Emergency Medical Services
Contra Costa College
Some College (No Degree) - Registered Behavior Technician
Autism Partnership Foundation
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