Evelyn Hopkins
Human Resources
Groveton,NH
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Knowledgeable in Healthcare industry compliance and HIPAA regulations.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Treasurer Volunteer
Dean Brook Village Cooperative
Groveton, NH
02.2023 - Current
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Planned and managed $100,000 annual budgets, tracking expenses, and investigating discrepancies to maintain optimal controls.
- Advised management regarding significant expenditures to keep operations in line with budget limitations. Executed financial due diligence tasks on daily basis to maintain optimal company finances.
- Prepared and presented financial reports to inform senior management and board of directors.
- Drafted treasury reports to support management decision-making needs.
- Liaised with financial institutions to secure project funding and optimize financial resources.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
Amazon Pharmacy
11.2022 - Current
- Reaching out to both customers and insurance companies to verify insurance information, payment, and when needed advise of date changes for shipments.
- Entering 110 prescriptions daily into system that were faxed, escribe, and/or telephoned in.
- Worked within a complex EMR system to enter scripts for customers in both Amazon Pharmacy and Pillpack by Amazon.
- Skilled at working independently and collaboratively in a team environment
- Passionate about learning and committed to continual improvement
- Proven ability to learn quickly and adapt to new situations
- Gained extensive knowledge in data entry, analysis and reporting
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Paid attention to detail while completing assignments
- Resolved problems, improved operations and provided exceptional service
- Developed and maintained courteous and effective working relationships
- Learned and adapted quickly to new technology and software applications
Case Manager
Northern Human Services
06.2020 - 04.2022
- Identified care needs of over 15 patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care and/or treatment plans and documented patient interactions and interventions in electronic charting systems.
- Liaised with social worker to expedite financial assistance not covered by insurance.
- Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
Support Staff
Tri-County Cap/Tyler, House
04.2018 - 04.2020
- When working with clients, helped them build budgets, maintain medication regulations, support services, assist with healthcare applications, and provide exceptional customer service.
Education
MA - Healthcare Administration
Southern New Hampshire University
Manchester, NH 08.2019 - 12.2022
Bachelor of Science - Human Services
Southern New Hampshire University
Hooksett, NH 10.2016 - 05.2019
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
Hooksett, NH 05.2023 - Current
Skills
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Timeline
Bachelor of Science - Business Administration And Management
Southern New Hampshire University
05.2023 - Current
Treasurer Volunteer
Dean Brook Village Cooperative
02.2023 - Current
Amazon Pharmacy
11.2022 - Current
Case Manager
Northern Human Services
06.2020 - 04.2022
MA - Healthcare Administration
Southern New Hampshire University
08.2019 - 12.2022
Support Staff
Tri-County Cap/Tyler, House
04.2018 - 04.2020
Bachelor of Science - Human Services
Southern New Hampshire University
10.2016 - 05.2019
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