Evelyn Hughes

Server

Liberty Wings

Lakenheath, England

03.2021 - 01.2022

Ensured that each guest was served courteously, quickly, and efficiently.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Responded efficiently to guest inquiries and complaints in a professional manner.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Cleaned tables and chairs to prepare dining area for next customers.
Assisted in training new servers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Followed health safety guidelines when preparing and serving food products.
Checked food before serving it to customers.
Monitored dining room for cleanliness and proper set-up at all times.
Greeted guests and provided menus
Upheld high standards of sanitation in accordance with health department regulations.
Addressed complaints to kitchen staff and served replacement items.
Accurately recorded orders on cash register and point-of-sale system.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Trained new employees to perform duties.
Served food and beverages to patrons and confirmed complete orders.
Stocked service areas with supplies during slow periods.
Presented menus and answered questions regarding items.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Responded to ad hoc cleaning duties at end of shift.