Work Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridLocation: Longmont, CO
Open to relocation: No
Evelyn Irving
Longmont,CO
Work Preference
Summary
Organized and proactive administrative professional with experience providing operational and administrative support across community management and customer service environments. Demonstrated ability to manage correspondence, maintain records, process invoices, coordinate schedules, and support diverse clients and community leadership groups while ensuring accuracy and efficiency. Recognized for attention to detail and the ability to manage competing priorities.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Associate Community Manager
Keystone Pacific Community Mangagement
04.2025 - Current
- Provided administrative support for a portfolio of 30+ homeowner associations, assisting with day-to-day operations and community communications.
- Managed high-volume correspondence with homeowners, board members, committees, vendors, and community managers via phone and email.
- Coordinated architectural review submissions, reviewing and communicating expectations before routing applications to review committees.
- Prepared and distributed community notices, mailings, meeting materials, and other official correspondence.
- Processed and tracked 200+ monthly invoices, maintaining accurate financial records and ensuring timely payment processing.
- Coordinated vendor communications, work orders, and maintenance requests while monitoring project updates and completion status.
- Assisted with compliance and administrative processes by maintaining documentation, tracking requests, and supporting policy enforcement efforts.
Assistant Department Manager and Trainer
Starbucks and Kroger
01.2023 - 10.2024
- Responded to customer inquiries, concerns, and feedback, implementing solutions to improve service quality, customer satisfaction, and retention.
- Created and implemented upgraded inventory worksheets to support accurate stock levels and timely restocking.
- Created a warm and friendly environment for the clients where they felt appreciated and relaxed.
- Trained new hires, maintaining training progress records and ensuring adherence to company policies and procedures.
- Assisted with scheduling and served as a liaison between management and staff, communicating expectations, addressing concerns, and supporting daily operations.
- Contributed to the store achieving a Top 70 district ranking through operational excellence, training support, and customer service.
Education
Associate’s Degree - Business
Front Range Community College
Westminster, CO05-2025
Skills
- Typing (65 WPM)
- Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams)
- Google Workspace (Docs, Sheets, Calendar)
- Administrative Support
- Professional Written and Verbal Communication
- Document Preparation and Filing
- Invoice Processing
- Professional Written and Verbal Communication
- Customer Service and Client Relations
- Organization and Multitasking
- Time Management
- Problem Solving and Conflict Resolution
Certification
- Certificate in Foundations of Business (May 2025) Front Range Community College
- ADP: Getting Started with U.S. Payroll Fundamentals (March 2025)
Timeline
Associate Community Manager
Keystone Pacific Community Mangagement
04.2025 - Current
Assistant Department Manager and Trainer
Starbucks and Kroger
01.2023 - 10.2024
Associate’s Degree - Business
Front Range Community College
AREA OF EXPERIENCE
- Administrative and Operational Support
- Customer, Client, and Homeowner Relations
- Vendor Relationship Building and Community Networking