EVELYN JIMENEZ-ROSILLO
Fairfield,CA
Summary
Proven track record in enhancing customer experiences and sales at Sephora, leveraging strong communication and retail merchandising skills. Adaptability and product knowledge propelled revenue growth and customer satisfaction. Excelled in creating impactful sales strategies and fostering team efficiency, underscoring reliability and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Sephora
Vacaville, CA
05.2024 - Current
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Upsold additional beauty items when appropriate to increase sales revenue.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Recommended merchandise based on expert product knowledge and client preferences.
Sales Representative
Vector Impact Cutco
Fairfield, CA
07.2023 - 03.2024
- Listened to customer needs and desires to identify and recommend optimal products
- Delivered energetic responses to customers in-person and by telephone, going above and beyond to serve needs
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Developed and implemented sales strategies to increase profits
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions
- Generated new leads through networking and attending industry events
- Developed and delivered engaging sales presentations to convey product benefits
- Maintained up-to-date knowledge of company sales, payment policies and security standards
Service Crew Member
MOOYAH Burgers, Fries & Shakes
Fairfield, CA
03.2023 - 07.2023
- Assisted team members with tasks, increasing overall efficiency and achieving improved customer satisfaction
- Operated cash registers and kept customers and crew areas organized
- Took orders, prepared meals, and collected payments
- Cleaned and maintained all areas of restaurant to promote clean image
- Provided excellent customer service by greeting customers and meeting quality expectations
- Became familiar with products to answer questions and make suggestions
- Assisted other team members to achieve goals
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction
Education
High School Diploma -
Angelo Rodriguez High School
Fairfield, CA06.2023
Associates - Foreign Language: French
Solano Community College
Fairfield, CA05.2023
Degree in Liberal Studies - Liberal Studies
Solano Community College
Fairfield, CA05.2023
Skills
- Adaptability
- Active listening
- Reliable and Responsible
- Retail Merchandising
- Customer Assistance
- Product knowledge
- Self-motivation
- Strong communication
- Customer Success Management
Languages
- English, Native or Bilingual
- French, Elementary
- Spanish, Native or Bilingual
Timeline
Beauty Advisor
Sephora
05.2024 - Current
Sales Representative
Vector Impact Cutco
07.2023 - 03.2024
Service Crew Member
MOOYAH Burgers, Fries & Shakes
03.2023 - 07.2023
High School Diploma -
Angelo Rodriguez High School
Associates - Foreign Language: French
Solano Community College
Degree in Liberal Studies - Liberal Studies
Solano Community College
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