Hi, I’m
Evelyn John
Lavon,TX
Summary
Focused, passionate English student in pursuit of library-related position with previous experience in customer service.
Overview
3
years of professional experience
Work History
City Of Wylie
Crossing Guard
09.2023 - 05.2024
Job overview
- Ensured 50+ students, teachers, and parents safely crossed the street during drop-off and pick-up times.
Kohl’s Inc
Customer Service Associate Cashier
07.2021 - 12.2021
Job overview
- Managed 10+ incoming calls each day with utmost professionalism and knowledgeable service.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisors.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
City Of Rockwall
Recreation Aide
03.2023 - Current
Job overview
- Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
- Enhanced participant enjoyment by implementing diverse recreational activities.
- Delivered recreational programs to meet needs and preferences of diverse resident population.
- Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
- Collected and analyzed participant feedback to inform program improvements.
- Assisted in the planning and execution of special events, such as holiday celebrations or community gatherings, resulting in memorable experiences for attendees.
Education
Collin CollegePlano, Texas
Associate of Arts
University Overview
- Continuing education in Marketing and English
Skills
- Collaborative
- Follows instructions
- Organized
- Detail Oriented
- Technical Skills
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Google Suites
- Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Flexible and Adaptable
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Crossing Guard
City Of Wylie
09.2023 - 05.2024
Recreation Aide
City Of Rockwall
03.2023 - Current
Customer Service Associate Cashier
Kohl’s Inc
07.2021 - 12.2021
Collin College
Associate of Arts
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