Evelyn Joseph

• Administered medications and monitored patient responses in clinical settings.
• Assisted in developing care plans under supervision of registered nurses.
• Collaborated with healthcare teams to ensure comprehensive patient care.
• Conducted patient assessments to identify health needs and concerns.
• Educated patients and families on health management and treatment options.
• Implemented infection control protocols to maintain safety standards.
• Worked efficiently under pressure during fast-paced clinical environments, successfully prioritizing tasks based on urgency and importance.
• Developed strong therapeutic relationships with patients through active listening techniques, empathy, patience, cultural competence, promoting positive client outcomes.

• Maintained accurate medical records and ensured compliance with healthcare regulations.
• Facilitated communication between medical staff, patients, and families to enhance care delivery.
• Streamlined office procedures to improve workflow efficiency across administrative operations.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
• Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
• Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
• Maintained patient confidentiality in line with HIPAA regulations.
• Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
• Transcribed doctors' medication orders, lab test requests, and care plans.
• Increased efficiency in patient care, organizing charts and medical records for easy access.
• Performed various administrative tasks by filing, copying and faxing documents.
• Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

W: 1-615-620-0569

• Provided direct patient care, assisting with daily activities and monitoring vital signs.
• Collaborated with nursing staff to develop individualized care plans for patients.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Maintained accurate patient records and documentation in electronic health systems.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained clean and safe environment to promote patient safety and comfort.
• Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
• Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
• Built rapport with patients and families, providing emotional support during difficult times.

W: 561-683-8820

W: 561-743-7774