Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Evelyn Lara

Revere,MA

Summary

Dedicated Medical Assistant with proven expertise in patient care coordination and HIPAA compliance, honed at Mount Auburn Medical Associates. Excels in fostering patient trust and improving satisfaction through compassionate service and efficient scheduling. Skilled in phlebotomy and vital signs monitoring, contributing to enhanced diagnostic accuracy. A reliable team player committed to excellence in healthcare.

Overview

3
3
years of professional experience

Work History

Medical Assistant

Mount Auburn Medical Associates
03.2024 - Current
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Worked effectively in fast-paced environments.

Medical Assistant

Mount Auburn Hospital
04.2023 - 03.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collected and documented patient medical information such as blood pressure and weight.

Barista

Starbucks
11.2021 - 03.2023
  • Provide professional customer service
  • Make drinks in a efficient timely manner
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Highschool Diploma -

Revere High School
Revere, MA
06.2020

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • Phlebotomy
  • Reliable team player
  • Compassionate
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Patient care coordination

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Mount Auburn Medical Associates
03.2024 - Current

Medical Assistant

Mount Auburn Hospital
04.2023 - 03.2024

Barista

Starbucks
11.2021 - 03.2023

Highschool Diploma -

Revere High School

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Evelyn Lara