Evelyn Medina

• Engage customers in a warm and friendly way

• Train, coach and assist over 100 new crew members

• Learned about products and shared what's special about them

• Answer customer questions and help them find what they're looking for

• Be efficient and handle products with care while at the checkout and while bagging

• Help customers out to their cars when needed

• Be friendly, courteous, and respectful of fellow Crew Members

• Work with a sense of urgency

• Be self-motivated and seek out new assignments and duties

• Discover new ways to improve processes

• Make the store beautiful and maintain it

• Receive, unload, and verify deliveries. Stock shelves, rotate products, and record donations and returns

• Make the store fun with creative, eye-catching, informative merchandise displays and signs

• Make the store easy to shop by collecting shopping carts and maintaining the parking

• Helped set up and prepare food for demo and tastings
• Help with other tasks and additional duties as assigned

• Opened new store
• Helped to merchandise and stock products.
• Trained over 50 plus employees.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.

• Developed easy-to-understand educational materials explaining various aspects of the financial aid process for distribution during orientation sessions or campus visits from prospective families.
• Mentored junior financial aid staff members, providing guidance on best practices within the field and fostering an atmosphere of continuous learning and professional growth.
• Managed over 400 student accounts, working closely with parents, faculty, and other stakeholders to address any issues related to tuition billing or outstanding balances.
• Collaborated with admissions department staff to streamline communication regarding financial aid offers for prospective students.
• Designed financial aid reward packages, aligning contents with individuals' monetary and logistical needs.
• Coordinated efforts with admissions office to ensure seamless integration of financial aid information into recruitment materials and events.
• Evaluated student appeals for additional funding or adjustments to existing awards based on extenuating circumstances or special needs.
• Counseled students and parents about financial aid options and program details.
• Communicated with prospective students to illustrate available financial aid opportunities.
• Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
• Managed disbursement of Federal loans for students.
• Provided personalized counseling for students facing financial challenges, helping them explore alternative financing options and payment plans.

• Opened new store