Evelyn Morales
Los Angeles,Ca
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Attendant
Mc Donald’s
- Greeted customers pleasantly and took orders.
- Maintained neat and clean work area and equipment’s.
- Assisted customer with all information on menu.
- Administered food handling procedures such as dating and stocking.
- Monitored inventory and place orders for food and beverages.
- Managed financial transactions and ensured accuracy.
- Ensured compliance to all safety regulations in facility.
- Managed and collected accurate amount from all guests.
- Performed work according to sanitation standards.
- Maintained knowledge on all menu and preparation techniques.
- Monitored and resolved all guest issues efficiently.
Shift Manager
Mc Donald’s
10.2020 - Current
- Developed strategies and achieved all human resources goals.
- Designed and evaluated various compensation activities.
- Ensured compliance to all facility policies and procedures.
- Maintained optimal level of quality for all food items served.
- Assisted to promote restaurant sales and recommended improvements.
- Supervised all order taking and filling.
- Provided training to new hires on menu preparation.
Kitchen Leader
Raising Cane's Restaurants
08.2021 - 10.2024
- Maintained a clean and organized kitchen environment, ensuring compliance with health and safety regulations.
- Mentored junior cooks in honing their skills through constructive feedback and hands-on guidance during meal preparations.
- Trained new staff members on kitchen procedures, policies, and equipment usage, fostering a well-prepared team.
- Managed time to juggle multiple tasks simultaneously with ease.
- Assisted in setting up and breaking down kitchen stations.
- Trained new staff on food preparation and safety procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Education
Certificate of Technical Studies - Criminal Justice
UEI College
06-2023
Skills
- Staff training and development
- Staff management
- Task delegation
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
Certification
Foodservice Management Professional (FMP) Certification – 2xxx
Languages
Spanish
Professional Working
Timeline
Kitchen Leader
Raising Cane's Restaurants
08.2021 - 10.2024
Shift Manager
Mc Donald’s
10.2020 - Current
Attendant
Mc Donald’s
Certificate of Technical Studies - Criminal Justice
UEI College
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