Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Evelyn Moran

Smyrna,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Airport Service Agent

Clear
New York LGA, NY
08.2022 - 12.2023
  • Greeted passengers, answered inquiries, and directed them to appropriate areas.
  • Maintained up-to-date knowledge of airport policies and procedures related to customer service.
  • Built and maintained productive relationships with employees.
  • Alerted supervisors immediately when any suspicious persons or activities were observed.
  • Worked closely with airline personnel regarding flight schedules, boarding requirements, and other issues related to passenger safety.
  • Verified photo IDs and tickets to allow guests passage.

Host

Cacio e pepe
New York, NY
01.2021 - 08.2022
  • Took reservations over phone and in person.
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Performed light administrative duties such as filing documents and taking messages.
  • Processed payments from customers using a POS system.
  • Checked identification for guests who appeared under age 21.

Education

Hs

John Bowne High School
Flushing, NY
07-2020

Associate of Science - Nursing

Galen College of Nursing
Louisville, KY

Skills

  • Cultural Sensitivity
  • Daily reports
  • First Aid Training
  • TSA Collaboration
  • Check-in procedures
  • Passenger Assistance
  • Stress Tolerance

Certification

  • CPR
  • First Aid

Languages

Spanish
Professional

Timeline

Airport Service Agent

Clear
08.2022 - 12.2023

Host

Cacio e pepe
01.2021 - 08.2022

Hs

John Bowne High School

Associate of Science - Nursing

Galen College of Nursing

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Evelyn Moran