Evelyn Moreno
San Antonio
Summary
Dynamic retail professional with a proven track record at H.E. Butt Grocery Company, excelling in operational efficiency and inventory management. Skilled in financial reporting and cash management, I foster team collaboration and enhance client support, driving sales growth through strategic product placement and exceptional service.
Overview
39
39
years of professional experience
Work History
Assistant Manager
Loves Travel Stop
05.2019 - 10.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Process Purchase orders and requests for Documentation, Reconcile invoices for payment
Retail Specialist
Pilot Travel Centers
06.2014 - 05.2019
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Improved inventory handling procedures to minimize damage during storage and handling, preserving product quality.
- Assisted in development of inventory forecasting model, improving accuracy of stock ordering.
- Enhanced product availability with efficient inventory tracking, ensuring high-demand items were always in stock.
- Understand the day to day operation of all computer systems
- Operate POS systems properly and efficiently
Drug Store Manager /General Merchandise Department Manager
H.E. Butt Grocery Company
05.1985 - 10.2007
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Streamlined store operations by evaluating workflows and implementing process improvements where needed.
- Increased customer satisfaction by implementing efficient store management practices and maintaining a clean, organized environment.
- Applied problem-solving skills to address various operational, staffing, and customer-related challenges that arose during daily operations.
- Ensured compliance with all company policies, as well as local, state, and federal regulations related to drugstore operations.
- Developed strong relationships with customers by addressing concerns promptly and providing exceptional service consistently.
- Collaborated with other drugstore managers to share best practices and discuss strategies for overcoming common challenges.
- Boosted sales through effective inventory management, strategic product placement, and targeted promotions.
- Recruited trained, and mentored new employees to ensure a knowledgeable and motivated workforce.
Education
Photography -
San Antonio College
San Antonio, TX05-1988
High School Diploma -
Harlandale High School
San Antonio, TX05-1986
Skills
- Operational efficiency
- Inventory management
- Financial reporting
- Cash Management
- Word
- Excel
- Team building
- Client Support
- 10 key
Timeline
Assistant Manager
Loves Travel Stop
05.2019 - 10.2024
Retail Specialist
Pilot Travel Centers
06.2014 - 05.2019
Drug Store Manager /General Merchandise Department Manager
H.E. Butt Grocery Company
05.1985 - 10.2007
Photography -
San Antonio College
High School Diploma -
Harlandale High School
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