Evelyn Munoz
Dover
Overview
5
5
years of professional experience
Work History
Supervisor
AMC Theatres
01.2025 - Current
- Oversaw daily operations of my department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership and problem-solving skills to maintain team efficiency and organization.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Crew Member
AMC Theatres
12.2021 - 01.2025
- Greet guests and direct them to the appropriate theater
- Answer customer questions (in person or over the phone) and provide information and recommendations
- Accurately take orders and fill concession orders in a timely manner
- Maintain a clean, safe environment
- Process cash, credit or gift card, and electronic forms of payment
- Discuss entertainment culture with guests
Crew Member
Wendy’s
12.2020 - 07.2021
- Accurately take and fill customer orders in a timely manner
- Follow protocols while assembling orders
- Provide customer service and ensure customer satisfaction
- Handle cash and credit card transactions
Education
High School Diploma - undefined
Dover High School
Dover, NJ06.2025
Skills
- Strong interpersonal and communication skills
- Bilingual (fluent in English and Spanish)
- Positive attitude with a growth mindset
- Proficient in a variety of computer platforms, programs, and management systems
Languages
English
Spanish
Timeline
Supervisor
AMC Theatres
01.2025 - Current
Crew Member
AMC Theatres
12.2021 - 01.2025
Crew Member
Wendy’s
12.2020 - 07.2021
High School Diploma - undefined
Dover High School