Evelyn Orellana

• Assisted over 200 customers in placing catering orders and ensuring accurate times and pick-up dates. Facilitated every customers with their transactions for an accurate pay out on each customer.

•Ensuring to answer any in person or over the phone question about our catering system and in person purchases.

• Accommodating customers using English/Spanish/Sign language, and accurately communicating with correct information.

Preparing meals for pick up or take out orders.

Preparing catering orders with efficiency and organization while maintaining a fast paste mindset.

• Efficiently Organizing and Maintaining a clean environment in the kitchen and in the Lobby along with shelf’s and every items in store.

• Managed financial operations of the boutique, ensuring accurate bookkeeping and timely payment processing to maintain profitability.
• Established strong relationships with vendors to negotiate favorable terms on merchandise orders while maintaining quality standards.
• Monitored sales data to identify trends, optimize pricing strategy, and make informed decisions for future inventory purchases.
• Optimized website design and user experience for trouble-free online shopping, leading to increased e-commerce sales.
• Updated over 100 customers daily on their purchase and delivery date, and time.

• Properly maintaining a clean environment whenever I’m working Kitchen,Drive thru or Dine in, while using proper cleaning equipment and products.

• Successfully guiding 400+ customers daily with with correct transactions for each order, with efficiency and an accommodating attitude, correctly,prepared meals, and proper proportioning.
• Adequately fry cooking chicken and fries in adequate timing.
• Accurately making Texas toast, buttered with proper proportioning every time.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Working well with teammates and accepted coaching from management team, and incorporating the best possible experience for customers.
• Working in an organizational and fast paced attitude daily, while maintaining best attitude for customers.
• Communicating, according to customers preference ; English , Spanish, along with American Sighn Language.
• Properly place catering orders along with accurate timing/dates and contact information.

• Processed customer transactions accurately and efficiently using point-of-sale system.
• Maintained cleanliness and organization of workspace to enhance customer experience.
• Assisted in inventory management by restocking shelves and tracking product levels.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Trained new staff on operational procedures, fostering a collaborative team environment.

Achieved recognition as top sales agent within one month, generating over $30,000 in sales during initial three weeks.

Executed door-to-door sales strategies to promote electricity services and secure long-term customer agreements.

Ensured exceptional customer satisfaction through proactive service and being efficient with numbers and contacts.

Being able to have the solution of a clients problem and selling the ideal future for them when they agree to the service, giving me customers long term loyalty.

Being able to learn quickly and efficiently, and training other sales reps to work with the same efficiency and thoroughness with customers.