Evelyn Palacios- Vega
Houston,TX
Summary
Dynamic Licensed Manicurist at EVNAILS LLC, renowned for enhancing client confidence through meticulous sanitation practices and exceptional nail artistry. Proven ability to expand clientele via relationship building and effective appointment management, while optimizing inventory controls to minimize waste. Committed to delivering outstanding customer service and promoting healthy nail care.
Overview
8
8
years of professional experience
Work History
Licensed Manicurist
EVNAILS LLC
Houston, TX
02.2019 - Current
- Invested in high-quality tools and sanitizing equipment which led to increased client confidence in salon hygiene standards.
- Expanded clientele base through referrals, marketing efforts, and consistent quality of service.
- Streamlined inventory management process for nail care products to reduce wastage and optimize efficiency.
- Educated clients on proper nail care techniques to promote healthy nails between appointments.
- Developed lasting relationships with clients by offering attentive service and genuine conversation.
- Instituted measures that reduced instances of no-shows or cancellations by confirming appointments via phone calls or text messages 24 hours before scheduled time slots.
- Maintained a clean and hygienic work environment, ensuring the safety of clients and staff.
- Adhered to state licensing regulations while performing all tasks associated with being a Licensed Manicurist.
Secretary
Correa Construction
Houston, TX
11.2018 - 11.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Private Nanny
Self-employeed
Houston, TX
06.2018 - 08.2018
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Taught children basic life skills, manners and personal hygiene.
- Monitored children's play activities to verify safety.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
Sales Assistant
Cell Point
Houston, TX
05.2017 - 04.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Licensed Manicurist - Manicurist
Victoria Cosmetology School
Houston, TX02.2020
High School Diploma -
Northbrook High School
Houston, TX05.2018
Skills
- Nail extensions
- Gel application
- French manicure
- Client consultation
- UV gel system
- Sanitation protocols
- Appointment scheduling
- Nail artistry
- Cuticle care
- Customer service
- Relationship building
- Hygiene practices
- Sanitation procedures
- Appointment management
- Training and coaching
- Inventory controls
- Sales proficiency
- Color theory
- Infection controls
- Multitasking
- Adaptability and flexibility
- Workspace organization
Timeline
Licensed Manicurist
EVNAILS LLC
02.2019 - Current
Secretary
Correa Construction
11.2018 - 11.2019
Private Nanny
Self-employeed
06.2018 - 08.2018
Sales Assistant
Cell Point
05.2017 - 04.2018
Licensed Manicurist - Manicurist
Victoria Cosmetology School
High School Diploma -
Northbrook High School