Evelyn Perez
Colorado Springs ,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Client Support Specialist
Embrave
Colorado Springs, CO
01.2025 - 02.2025
- Collaborated closely with cross-functional teams to ensure comprehensive resolutions for clients'' concerns.
- Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
- Actively participated in weekly team meetings, contributing valuable insights from direct client feedback.
- Conducted headcount analysis.
- Verified basic needs are being met, providing navigation assistance for various benefits and available services.
- Collected samples of urine for mandated examinations.
Correctional Officer
Colorado Department Of Corrections
Limon, CO
08.2022 - 04.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
Retail Sales Associate
Conns Home Plus
Colorado Springs, CO
05.2022 - 03.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Mobile Sales Expert
Metro by T-Mobile
Colorado Springs, CO
10.2021 - 05.2022
- Balanced multiple responsibilities simultaneously, including product demonstrations, order processing, and inventory maintenance.
- Delivered exceptional customer service for positive client experiences and repeat business.
- Collaborated with team members to exceed monthly sales goals consistently.
- Educated customers on device features, benefits, and proper usage for optimal results.
Crew Member
Coleman Worldwide Moving
Colorado Springs, CO
06.2020 - 10.2020
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Cashier
Walmart
Colorado Springs, CO
11.2019 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Diploma -
Central High School
San Angelo, TXSkills
Customer service
Communication
Team oriented
Organization
Timeline
Client Support Specialist
Embrave
01.2025 - 02.2025
Correctional Officer
Colorado Department Of Corrections
08.2022 - 04.2023
Retail Sales Associate
Conns Home Plus
05.2022 - 03.2023
Mobile Sales Expert
Metro by T-Mobile
10.2021 - 05.2022
Crew Member
Coleman Worldwide Moving
06.2020 - 10.2020
Cashier
Walmart
11.2019 - 06.2020
Diploma -
Central High School