Evelyn Plascencia
Columbus,GA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Dedicated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
First Watch
Columbus, GA
11.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Bartender
Mabella's | Italian Steakhouse
Columbus, GA
04.2021 - 11.2023
- Increased bar revenue through the creation and marketing of featured cocktails
- Provide exceptional customer service to guests by communicating and connecting with them
- Account for sales and balance drawers at the start and end of each shift
- Used my excellent organizational and multitasking skills to meet the needs of multiple customers, teams, and businesses while avoiding unnecessary delays and errors
- Adhere to all safety and sanitation policies when handling food and beverages
- Served high customer volumes during special events, nights, and weekends.
- Work well under pressure in a fast-paced environment with lots of distractions and interruptions
- Stock the bar with beer, wine, and liquor, as well as ice, glassware, and napkins
- Double-checked ID cards to ensure bar patrons were of legal drinking age
- Was able to prepare and serve more than [30] drinks per hour in a high-volume setting
- I'm responsible for keeping the bar area stocked and clean, taking orders, and making drinks while conversing with customers.
Waitress
Mabella's | Italian Steakhouse
Columbus, GA
04.2021 - 11.2023
- Managed food resources, memorized orders, and coordinated service in a restaurant
- Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests
- Used my in-depth knowledge of wine, cider, and beer, as well as appropriate entree pairings, to boost daily beverage sales
- Cleaned and inspected food preparation areas to ensure that they were clean and sanitary
- Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers
- Double-checked order accuracy and food quality
- Greeted guests with a friendly smile
- Provided excellent customer service in a fast-paced environment
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
Hooter's Girl
Hooters
Columbus, GA
01.2021 - 04.2021
- Serve food and beverages to guests in accordance with their orders
- Handled guest complaints by listening to them and informing the restaurant manager
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Increased table turns and rotated seating for maximum guest satisfaction
- Enjoy collaborating with other servers and working as part of a team
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Science - General Studies
Chattahoochee Valley Community College
Phenix City, AL05.2026
High School Diploma -
Hemet High School
Hemet, CA05.2015
Skills
- Vital signs monitoring
- Privacy and confidentiality
- Infection Control
- Critical Thinking
- Active Listening
- Problem-solving abilities
- Basic Life Support
- Recording vital signs
- Direct Patient Care
- HIPAA Compliance
- Supporting personal needs
- Compassionate caregiver
- Patient-focused care
Certification
- CNA - Certified Nurse Assistant
- Certified BLS
Timeline
Waitress
First Watch
11.2023 - Current
Bartender
Mabella's | Italian Steakhouse
04.2021 - 11.2023
Waitress
Mabella's | Italian Steakhouse
04.2021 - 11.2023
Hooter's Girl
Hooters
01.2021 - 04.2021
Associate of Science - General Studies
Chattahoochee Valley Community College
High School Diploma -
Hemet High School