I am a responsible and motivated student who is eager to apply my education in an internship.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Case Manager
Homefirst
San Jose, CA
08.2023 - Current
Provided crisis intervention support for clients in emergency situations.
Coordinated transportation services for clients who lacked access to reliable transportation.
Communicated with legal services providers, social services agencies, and local judicial systems regarding cases.
Transitioned clients to different providers based on progress or needs.
Counseled clients on available resources within the community that could help meet their needs.
Assisted individuals with eligibility for available benefits.
Maintained accurate case records and documentation according to agency guidelines.
Provided referrals to appropriate health care providers or other community resources.
Participated in interdisciplinary team meetings to discuss treatment options.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Find affordable housing options for clients
Youth Counselor
Seneca Family Of Agencies
San Jose, CA
06.2023 - Current
Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
Responded to crisis situations when severe mental health and behavioral issues arose.
Promoted a safe environment by enforcing rules and regulations while supervising youth.
Transported and supervised youth to facilitate off-site appointments and recreational activities.
Collaborated to set goals and outline steps to achieve objectives.
Communicated with challenged and troubled children in effort to exact positive impact and influence.
Documented actions and incidents associated with youth program participants.
Utilized de-escalation techniques aligned with trauma-informed care model, driving intervention strategy.
Checked the vital signs of the young patients, including their blood pressure, temperature, and oxygen levels. If any issues arose, I promptly notified the nurse.
Volunteer
Catholic Charities
San Jose, CA
03.2023 - 05.2023
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Enrolled new clients into the designated system.
Intern
Department of Family and Children Services
San Jose, CA
09.2022 - 05.2023
Gathered, analyzed and evaluated evidence from various sources including documents, pictures,videos, and interviews.
Reported any unusual behavior or incidents during visitation sessions to supervisor.
Attended meetings with clients' family members, legal representatives, and other professionals involved in the case.
Education
Bachelor of Arts - Social Work
San Jose State University
San Jose, CA
05-2023
Master of Arts - Social Work
Indiana Wesleyan University
Marion, IN
Skills
Proficient in Microsoft Office 365, Excel, PowerPoint, and other similar software platforms