Evelyn Rocha-Castillo

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• I was aimed to accomplish was to work closely with customers to determine their needs, answer questions about products, and recommend right solutions. Aside from running a cashier register I would organize the shelves and unpack merchandise, carry heavy furniture for customers and load it into their vehicles, and keeping the workplace clean and sanitized.

I would work in a position with high responsibility over the safety of the guests in the park. I would oversee certain areas within the park and enforce the rules from the company onto the guests for safety reasons. This job required my full focus into critical thinking when an emergency arises, plenty of communication, teamwork, and stress tolerance to withhold against kids and parents.