Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Special Education Instructional Aid
Bassett Unified School District
05.2022 - Current
Supported students in completing classwork and applying academic concepts.
Assessed student needs and reported to instructor.
Managed classroom activities and redirected problematic behavior.
Implemented behavior redirection methods to address problematic issues.
Documented student progress, obstacles and academic milestones for parents and faculty.
Provided clerical support to teacher by copying, faxing, and filing documents.
Amazon Problem Solver/Auditor
Amazon
10.2018 - 10.2019
Utilized problem-solving skills to reduce or eliminate company expenses, by eliminating issues in sortation warehouse.
Searched for opportunities to improve or incorporate ways to serve, create and operate.
Leveraged technology to troubleshoot and track issues efficiently.
Used logic and imagination to analyze situations and develop intelligent solutions.
Cashier
Panera Bread
01.2014 - 07.2014
Processed refunds and exchanges in accordance with company policy.
Identified and resolved discrepancies and errors in customer accounts.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Monitored self-checkout systems and provided help in resolving complex problems.
Education
Bachelor of Science - Psychology
Grand Canyon University
Phoenix, AZ
10.2023
High School Diploma -
Los Altos High School
Hacienda Heights, CA
06.2011
Skills
Home Therapy
Instructional Strategies
Daily Lesson Assistance
Document Coordination
Clerical Support
Instructional Support
Behavior Redirection
Conflict Management
Workload Management
Classroom Management
Life Skills Instruction
Microsoft PowerPoint
Timeline
Special Education Instructional Aid
Bassett Unified School District
05.2022 - Current
Amazon Problem Solver/Auditor
Amazon
10.2018 - 10.2019
Cashier
Panera Bread
01.2014 - 07.2014
Bachelor of Science - Psychology
Grand Canyon University
High School Diploma -
Los Altos High School
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