Evelyn Roman Lopez
Springfield,MA
Summary
Driven Nursing Assistant with a track record of enhancing patient care and engagement at JGS Lifecare. Excelled in patient relationship building and vital signs monitoring, contributing to improved department performance. Skilled in both direct patient care and team training, demonstrating exceptional communication and patient feeding competencies. Achieved notable patient satisfaction and efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Nursing Assistant
JGS Lifecare
03.2024 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Documented care actions by completing records and logs in medical software system.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Pharmacy Technician
Walgreen
10.2022 - 02.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Manger
Walgreens
02.2018 - 02.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Central High School Springfield MA
Skills
- Patient Care
- Patient Feeding
- Basic Life Support
- Direct Patient Care
- Recording vital signs
- Patient relationship building
- Catheter Care
Languages
Spanish
Native or Bilingual
Timeline
Nursing Assistant
JGS Lifecare
03.2024 - Current
Pharmacy Technician
Walgreen
10.2022 - 02.2024
Manger
Walgreens
02.2018 - 02.2024
Central High School Springfield MA
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