Evelyn Rosas
Houston,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Sales Associate
Walmart
06.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Electronics Sales Associate
Walmart
08.2021 - 02.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Displayed merchandise by arranging in appealing ways to boost sales.
Team Lead
Walmart
04.2021 - 07.2021
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Continuously checked products for quality assurance according to strict guidelines.
- Participated in cross-functional team-building activities.
Fast Food Worker
Dairy Queen
06.2018 - 06.2020
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Reduced shortages [Number]% by holding staff accountable for excessive food waste and conducting shift inventories.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Carefully interviewed, selected, trained and supervised staff.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Education
Associate of Business Administration - Business Administration And Management
San Jacinto College District
Pasadena, TX06.2024
Skills
- Social Perceptiveness
- Multitasking Strengths
- Verbal Communication
- Sales Training
- Cash Handling Accuracy
- Excellent People Skills
- Visual Merchandising
- Time Management
- Customer Service
- Adapt to Diverse Groups
- Event Promotion
- Cash Register Operation
Accomplishments
- Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
- Supervised team of 8 staff members.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Electronics Sales Associate
Walmart
08.2021 - 02.2022
Team Lead
Walmart
04.2021 - 07.2021
Sales Associate
Walmart
06.2020 - Current
Fast Food Worker
Dairy Queen
06.2018 - 06.2020
Associate of Business Administration - Business Administration And Management
San Jacinto College District
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